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Soni McKnight

Dallas, Texas, United States
soni.mcknight@gmail.com
LinkedIn

Summary

With over 18 years of professional experience, I specialize in aligning IT initiatives with business objectives through streamlined project coordination, communication strategy, and cost optimization. I blend analytical insight with strategic foresight to enhance efficiency, reduce overhead, and accelerate technology adoption.

Recent wins include:

  • 23% annual savings through device policy redesign
  • 50% software cost reduction via license optimization
  • Change management frameworks for smoother transitions

Experience

Cove Communities

Sept 2024 – Present

Chief of Staff to the CIO

  • Replaced mobile allowances with company-issued devices → saved $57,753/year
  • Cut software costs by 50% via audit and vendor negotiation
  • Standardized procurement for office equipment
  • Built change management plans, IT policy communications, and training assets

Santander Consumer USA

Apr 2023 – Aug 2024

Sr. Project Manager – IT Comms / Infrastructure & Network

  • Automated PowerBI internal reports → saved 20 resource hours weekly
  • Simplified executive reporting structure (45% shorter)
  • Authored IT Comms branding guide
  • Launched CTO/COO newsletter & org-wide comms strategy

FreeOpsDAO

Mar 2021 – May 2023

Chief of Staff to CTO

  • Ran sprints, stand-ups, and team audits for SteerCo
  • Conducted hiring interviews
  • Directed GTM strategy for AR/VR products
  • Orchestrated launch events in NYC & Miami

T-Mobile

Nov 2020 – May 2023

Project Manager II, ETS

  • Supported 5G integration and data migration (Jira)
  • Created analytics dashboards and exec presentations
  • Managed IT workforce data and SharePoint compliance

Salesforce

Apr 2020 – Nov 2020

Project Manager, Business Technology Application Engineering

  • Built dashboards and presentations for decision support
  • Coordinated innovation events and communication plans
  • Designed and maintained Confluence portals

VeriToken

Mar 2018 – Feb 2020

Chief of Staff to CEO / Sr. Project Manager – Ops

  • Managed investor relations and token distributions
  • Built product roadmap for blockchain launches
  • Acted as executive liaison and travel coordinator
  • Negotiated 45% reduction in charter travel; 60% in domestic costs

Education

  • University of New Orleans

    Bachelor of Science (BS), Biology

  • Delgado College

    Small Business Administration / Management

Top Skills

Strategic Planning & Execution Business Process Optimization OKR & KPI Alignment Change Management Business Data Analysis Project Lifecycle Management Workflow Design & Optimization Process Documentation & SOP Development Executive Communications & Reporting Stakeholder Engagement & Relationship Management Internal Communications Strategy Team Enablement & Onboarding Meeting Facilitation & Executive Support AI Prompting & Workflow Automation Data Visualization & Reporting CRM & Proposal Tools Productivity Suite Mastery Blockchain & Web3 operations Strategic Planning in Decentralized Environments Web3 Product Strategy Risk-Aware Messaging & Regulatory-Concious Communications